Got a problem online?

In India, you can report cybercrimes like hacking, identity theft, online scams, or cyberbullying through the National Cyber Crime Reporting Portal (NCRP). It's easy - just provide some details about what happened, and you're good to go! This portal is especially helpful for reporting crimes against women and children, financial frauds, and other online threats.

Once the complaint has been registered, law enforcement agencies deal with the complaint based on the information given. The portal also has an option whereby the progress of the complaint can be tracked.

The portal, apart from registering complaints of cybercrime, also gives access to useful resources such as cyber safety tips and guidelines to help prevent cyber incidents.

How to register a complaint on the NCRP Portal

Follow these steps to file a cyber complaint on the National Cyber Crime Portal (NCRP):

1. Go to the Cyber Crime Portal.
2. Click “Register a Complaint” on the top left. Choose the category: Women and child-related crime, Financial Fraud, or Other Crimes.
3. Click “I Accept” when the pop-up appears.
4. Click “Click here for New User” and enter your details (Mobile No., Login ID, State).
5. Click “Get OTP” after entering your mobile number and then enter the OTP you receive.
6. Enter the captcha along with the OTP, then click “Submit.”
7. Fill in personal details such as Name, DOB, Gender, Email ID etc. and click “Save and Continue.”
8. The next page requires information under four subheads: Incident Details, Suspect Details, Complainant Details, and Preview & Submit.
9. Fill in the Incident Details, then click “Save as Draft & Next.”
10. Fill in the Suspect Details tab and click “Save as Draft & Next.”
11. Fill in the Complainant Details tab and click “Save as Draft & Next.”
12. After all details are entered, click “Save & Preview.”
13. Check and verify all details in the Preview & Submit form and click “Submit.” Your complaint is now registered. You can also download a PDF copy.

Tracking your complaint

1. Click on the “Track your Complaint” tab on the home page of the NCRP portal.
2. In the popup that appears, enter your acknowledgement number.
3. Click “Get OTP” to receive an OTP on your registered mobile number.
4. Enter the OTP and click “Submit.”
5. The status of your complaint will be displayed.

Following these steps, anyone can register and track a cybercrime complaint. The process is simple and user-friendly to encourage more people to report cybercrimes and access remedies.